How Do We Use Your Personal Information?

SBT uses the Information collected to fulfill orders placed (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

In addition, SBT uses this Information to:

• Communicate with you.
• Improve our products and services.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with SBT, we can provide you with information and updates to our products and services.

SBT also uses the Device Information that we collect to help us screen for potential risk and fraud, particularly, your IP address and generally to improve and optimize our web Site. This is done by generating analytics about how our customers browse and interact with SBT, and to assess the success of our marketing and advertising campaigns.

Do We Share Your Personal Information?

Only in exceptional circumstances. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order with SBT, we will maintain your Order Information for our files unless you specifically in writing ask us to delete this information.

Security of Your Personal Information

SBT is dedicated to keeping the information you offer to us safe and secure. SBT can not guarantee the security of your information, however, to prevent unauthorised access, we have actioned appropriate physical and electronic practices to safeguard all information and to protect it from misuse and unauthorised access, alteration, or disclosure. Having that said, You provide SBT with personal information at your own risk.

Using Cookies At SBT

Who doesn’t love a good cookie?!?

We use cookies on our website. Cookies are not malicious, their delicious. Cookie programs will NOT damage your computer, Cookies are tiny files that websites use to identify you when you return to a website. They store details about your use of said site to personalise your future visit’s to our site.

 If you politely decline our cookies, you may not get the full experience of our website

Privacy Policy Changes

We may need to update this privacy policy at any time in the future for various reasons including but not restricted to changes to our practices, legal or regulatory reasons. Changes are effective immediately and are made at our discretion after careful consideration. 

Got a Question? Not Happy? Contact Us!

For all questions, more information about our privacy practices or in the unfortunate situation that you have a complaint, please contact us via e-mail at play@surroundedbytoys.com.au.

Alternatively snail mail can be used with the details provided below:

Surrounded by Toys

8 Boxton crt

MT WARREN PK QLD 4207

AUSTRALIA

Mob: 0438075725

Not Satisfied With Our Response?

You have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority bellow if you are not satisfied with our response to your complaint:

https://www.ag.gov.au/rights-and-protections/privacy

play@surroundedbytoys.com.au

Last updated: 14th July 2022